Privacy Policy

1. Who we are

Everything Convert provides browser-based and web-assisted file conversion tools, including PDF, document, image, audio, video, and GIF conversion features. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using EverythingConvert.com and related pages or services.

For privacy questions, requests, or concerns, contact us at contact@everythingconvert.com.

2. Information we collect

Account information. When you create an account or sign in, we may collect your email address, user ID, nickname or display name, authentication provider, login timestamps, account role, and subscription or plan level.

Google sign-in information. If you choose to sign in with Google, we receive the basic account information Google provides for authentication, such as your email address and profile identifier. We do not receive your Google password.

Usage information. We may collect limited usage data such as the number of conversions attempted, the tool used, plan eligibility, browser session identifiers, IP-derived usage identity, error states, and general technical logs. This helps us operate free usage limits, prevent abuse, and improve reliability.

Payment and donation information. Payments, subscriptions, and donations may be processed by Stripe. We do not store full card numbers on our servers. Stripe may provide us with payment status, customer identifiers, plan information, invoice status, and limited billing details needed to manage paid access.

Technical information. Like most websites, our hosting, authentication, and security providers may process IP address, browser type, device type, operating system, referring pages, pages visited, timestamps, and diagnostic data.

3. Files you convert

Many Everything Convert tools are intended to process files locally in your browser whenever possible. In those cases, your file contents are not intentionally uploaded to our servers for conversion.

Some current or future tools may require server-side processing for large files, advanced conversion, OCR, table detection, Pro-only processing, or features that cannot run reliably in the browser. If a tool requires upload-based processing, we will use the file only to provide the requested conversion, security scanning, troubleshooting, and service operation.

We do not sell file contents. We do not intentionally use private file contents for advertising. Users should avoid uploading files that contain highly sensitive personal, medical, financial, legal, or confidential business information unless they understand the risks of using online conversion services.

4. How we use information

We use collected information to create and maintain accounts, authenticate users, provide conversion tools, apply free and Pro usage limits, manage subscriptions, process donations, prevent fraud and abuse, troubleshoot errors, improve site performance, communicate service updates, and comply with legal obligations.

We may also use aggregated or de-identified information to understand which tools are most useful, improve conversion quality, and plan future features. Aggregated information does not identify a specific user by itself.

5. Cookies, local storage, and similar technologies

Everything Convert may use browser storage, cookies, and similar technologies to keep you signed in, remember language preferences, store local usage counters, maintain session state, and improve navigation between pages.

Authentication providers, hosting providers, and payment providers may also use cookies or similar technologies according to their own policies. You can control cookies through your browser settings, but disabling them may prevent login, account features, language preferences, or usage tracking from working correctly.

6. Third-party service providers

We rely on third-party providers to operate the service. These may include Supabase for authentication, database, user profile, and account-related storage; Google for optional Google sign-in; Stripe for payments, subscriptions, and donations; Vercel or similar hosting providers for deployment, logs, edge functions, and site delivery; and browser/CDN providers for fonts, scripts, icons, and static resources.

These providers process information under their own privacy policies and security practices. We choose providers that are widely used for web services, but we do not control every aspect of their independent processing.

7. When we share information

We do not sell your personal information. We may share information with service providers who help us run the website, authenticate users, process payments, host files or code, prevent abuse, or provide customer support.

We may disclose information if required by law, subpoena, court order, government request, or when we believe disclosure is necessary to protect users, prevent fraud, investigate security issues, enforce our terms, or protect the rights and safety of Everything Convert and others.

8. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including account operation, billing records, security, fraud prevention, legal compliance, and dispute resolution.

Browser-based conversion files may not be stored by us at all. Uploaded files, if server-side processing is later enabled, should be deleted or made inaccessible after conversion within a reasonable operational period unless retention is required for security, troubleshooting, legal compliance, or a feature you request.

9. Security

We use reasonable technical and organizational measures to protect information, including trusted hosting and authentication providers, access controls, HTTPS where supported, and limited collection practices. No internet service can guarantee perfect security, and users are responsible for choosing strong passwords, protecting their devices, and signing out on shared computers.

10. Your choices and rights

You may request access, correction, deletion, or export of personal information associated with your account by contacting us. Depending on your location, you may have additional privacy rights under laws such as GDPR, UK GDPR, CCPA/CPRA, or other applicable privacy laws.

You may stop using the service at any time. You can also clear browser storage or cookies through your browser, although this may reset language choices, local usage counters, or login state. Paid subscriptions and billing requests may need to be handled through Stripe or through the account support process.

11. International users

Everything Convert may be accessed from different countries, and our providers may process information in the United States, Canada, the European Economic Area, or other locations where they operate. By using the service, you understand that information may be processed outside your country of residence.

12. Children

Everything Convert is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to remove it.

13. Changes to this policy

We may update this Privacy Policy as our tools, providers, payment features, or legal requirements change. When we make significant changes, we will update the date at the top of this page. Continued use of Everything Convert after changes means you accept the updated policy.

14. Contact

Questions, privacy requests, and account-related concerns can be sent to contact@everythingconvert.com.